Philip Ward’s Blog

Handy Tips for Restaurant Managers

Restaurant management can be a fun and rewarding career – and better yet, it’s always in demand! However, acting in a management role requires hard work, dedication, and strategy. Below, I outline a few tips that can help restaurant managers excel in their work...

How to Plan Healthy Meals on a Budget

For many working professionals, the very idea of needing to prepare family dinner after a long day at work can seem exhausting. Moreover, many families don’t have space in their budget to allow for quick trips to the local pizza place or a night in with takeout; they...

Forget the Takeout: How to Start Cooking at Home

We’ve all heard the complaints: home cooking is too time-consuming, too expensive, and too complicated. It’s much easier to sprawl on the couch with some order-in pad thai. Takeout is great; it’s easy, simple, reliably delicious, and just what you...

4 Great Foodie Podcasts

For a foodie, the second best thing to picking up a fork and indulging in a delicious dish is to learn about how the food was crafted. Today, learning about the art of food is as easy as popping on headphones and pushing play. Below is a list of the best foodie...

End Hunger in America: Why We Need Soup Kitchens

It’s five o’clock on a school night, and the cupboards are stripped bare. A mother scans her cupboard shelves, hoping in vain that she overlooked something – a stray bag of dried lentils or a can of chicken soup. She steps back a few minutes later...

Best New Restaurants in Seattle

Seattle’s newest restaurants offer a wealth of delicious options for foodies. The great news is that some of the trendiest, new restaurants around Seattle also have the best bars and signature cocktails.   Cafe Campagne   Cafe Campagne is a...

6 Great Seafood Places in Seattle

If you’re in Seattle and have a craving for seafood, you’re in luck! My home city is renowned for its wide offering of seafood restaurants. Below, I’ve listed six great places to check out while traversing the city.   Pike Place Chowder If...

Tips and Tricks for Training a Restaurant Employee

Training is everything in a restaurant given that a food establishment dines or dies by its customer service. Consider these stats: according to HelpScout, a full 78% of consumers will opt out of a product they had intended to buy after a poor customer service experience. Moreover, 94% of dissatisfied customers don’t report their unhappiness – meaning that your establishment’s poor service could be driving away customers, and you would only know when your regular stream of consumers dried to mere trickle. To quote restaurant consultant and blogger Ryan Gromfin, “Bad restaurant onboarding is like throwing money into your oven and watching it burn.”

Needless to say, a proper training program is integral to a restaurant’s survival. Consider the following tips when preparing to onboard a new employee!

These Menu Hacks Will Make Customers Spend More

There’s no getting around it; most customers don’t want to dish out high amounts of cash when they stop in for a meal. Knowing this, restaurant owners must strike a balance in their menus: they can’t charge a price above what their customers expect...